Contacts
Jody French, EduTech Director
- jody.french@sendit.nodak.edu
- Office
- 701.231.7208
Dan Pullen, ETC Director
- dan.pullen@sendit.nodak.edu
- Office
- 701.231.6032
Tim Hagen, ITD
- thagen@nd.gov
- Office
- 701.328.4455
Barry Stein, ITD
- barstein@nd.gov
- Office
- 701.328.4009
Kim Owen, K-20 Advanced Network and Technology Applications
- kim.owen@ndsu.edu
- Office
- 701.231.9522
John Gieser, EduTech Manager of Support and Technical Services
- john.gieser@sendit.nodak.edu
- Office
- 701.231.9639
ITD Service Desk
877.328.4470
IVN Help Desk
(For questions regarding connections between Higher Ed. and K-12 sites)
701.777.6486
Video Consortiums
Central Dakota Telecommuncations Consortium
Primary Contact
Kathy McCracken
Consortium Director
kmac@daktel.com
701.785.2205 (office)
701.653.5414 (cell)
Great Western Network
Primary Contact
Bill Strasser
Consortium Director
bill.strasser@sendit.nodak.edu
701.462.8260
Greater Northwest Distance Learning Consortium
Primary Contact
Murray Kline
Supt. Alexander Public School
murray.kline@sendit.nodak.edu
701.828.3335
Greater Southeast ITV Consortium
Primary Contact
Kraig Steinhoff
Consortium Director
kraig.steinhoff@sendit.nodak.edu
701.742.3248 (office)
701.680.2022 (cell)
Alternative Contact
Art Conklin
Supt. Oakes Public School
art.conklin@sendit.nodak.edu
701.742.3234
Heart of Valley ITV
Primary Contact
Robert Bertsch
MaSU Office of Worldwide Learning Director
r_bertsch@mayvillestate.edu
701.788.4631
Missouri River Area CTC
Primary Contact
Dale Hoerauf, Director
P.O. Box 5587
Bismarck, ND
dale_hoerauf@bismarckschools.org
701.224.5596
NESC Consortium
Primary Contact
Denise Wolf
NESC Executive Director
denise.wolf@sendit.nodak.edu
701.662.7650
Alternative Contact
Jennifer Carlson
NESC ITV/TLC Support Specialist
jennifer.carlson.1@sendit.nodak.edu
701.662.7650 (office)
701.739.9887 (cell)
New Horizons Distance Learning Consortium
Primary Contact
Dan Bauer
Supt. Kulm Public School
dbauer@kulm.k12.nd.us
701.647.2303
Alternative Contact
Tom Nitschke
Kulm High School Principal
tonitsch@kulm.k12.nd.us
701.647.2341
North Central Distance Learning Consortium
Primary Contact
Kathy McCracken
Consortium Director
kmac@daktel.com
701.785.2205 (office)
701.653.5414 (cell)
Northern Red River ITV Cooperative
Primary Contact
Mark Wagner
Director, North Valley Career and Technology Center
mark.m.wagner@sendit.nodak.edu
701.352.3705
Roughrider Area Career and Technology Center
Primary Contact
Kevin Nelson, Director
P.O. Box Q
Hebron, ND 58638-0447
kevin.nelson.1@sendit.nodak.edu
701.878.4442
SPICE (DSU)
Primary Contact
Kathy Obritsch
Distance Video Coordinator
kathleen.obritsch@dsu.nodak.edu
701.483.2541 (office)
701.290.8399 (cell)
Problem Resolution Contacts
Who do I call when I cannot connect to a class?
If you are the host site (the school where the teacher is), your site coordinator should call the ITD Service Desk at 877.328.4470.
If you are a receive site (the school(s) receiving a class from the host site) your site contact should call the host site contact.
Who do I call if the videoconferencing equipment malfunctions?
Teachers should contact your school's site contact to do the initial equipment troubleshooting.
If your site contact is unable to detect and resolve the equipment malfunction, he/she should call the ITD Service Desk at 877.328.4470.
Who do I call if I have an equipment operation question?
Teachers should contact your school's site contact.
Site contacts should call the ITD Service Desk at 877.328.4470.
Who do I call if I have a class scheduling problem or question?
Teachers and site contacts should call your consortium director.
Consortium directors should call the ITD Service Desk at 877.328.4470.
Who do I call for general technical support not described above?
Teachers should contact your school's site contact.
Site contacts should call the ITD Service Desk at 877.328.4470.
Last updated on September 26, 2008